Shipping & Returns
Crafted with Care, Delivered with Confidence
Because each piece is made to order, we make sure every step of the journey is clear and dependable.
How Shipping Works
Production
Handcrafted to order in our Colorado shop.
Delivery
Each order is packed with care and delivered to your home.
Support
We're here for any follow-up questions or support.
Returns
Because each piece is custom-built for you, we don’t resell or restock items once they leave our shop. Instead, we focus on making sure you’re confident before you order. This is done through detailed product pages, finish samples, and personal support.
FAQs
How long will it take to receive my order?
Each piece is handcrafted to order. You’ll see an estimated ship date on every product page, and we’ll email you tracking details as soon as your order leaves our shop.
How will my order be delivered?
We ship via UPS Ground with curbside delivery. This means your order will arrive at the end of your driveway or near your front door, depending on the driver’s access.
What if my order is damaged during shipping?
We package every piece with care to ensure safe arrival. If your order is damaged in transit, please contact us immediately with photos so we can make it right.